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1. Who is the typical Assisted Living Resident?
Generally there are three typical types of assisted living residents:
A. Independent elders who wish to enjoy concierge living, social    interactions, and a comfortable lifestyle;
B. A senior who would be more comfortable with some degree of assistance;
C. A senior who experiences memory loss (confusion) but is in good physical health. More than half of all seniors moving into an assisted living community come from their own homes.

2. What is Assisted Living?
Assisted Living is a special combination of housing, supportive services, personal assistance and health maintenance designed to respond to the individual needs of a resident. This assistance is provided by trained.

3. What are visiting hours?
Visiting hours are 7:30 a.m. -9:30 p.m.

4. What services are available?
Services vary, but the following services are available at Harmony Court:

• Private and semi-private rooms , with or without private bathrooms, an emergency call system
• Three wholesome meals a day and healthy snacks
• Housekeeping and assistance with laundry
• Assistance available for any activity of daily living
• Reminders to take medication, or staff assistance with medication management
• Transportation, i.e., to the mall, doctor's office, or special treatments
• Social activities geared at keeping the residents as active as they can be
• Beauty shop services

5. What is the cost?
Costs vary widely depending on private or semi-private room, location, services, and level of care provided.

6. How can I find out what level of care is needed?
Many factors can determine what level of care is required or desired. Our initial assessment tool will aid in determining if assisted living is right for you or your loved one.

7. Are there specific times for meals?
No. Our kitchens open between 7:30- 8:30 am Breakfast, 11:30 a.m. – 12:30 p.m. Lunch, 4:30-5:30 Dinner and snacks will be serve between each meal. Special arrangements are and can be made if these times are not suitable. Remember we are here to please our resident.

8. May I have a car?
Absolutely, we keep front parking for residents and guests.

9. May I have a pet?
Unfortunately not, we do apologize for the inconvenience.

10. Is there a fixed menu?
Yes and No – we have daily specials for lunch and dinner available but there is always a “menu” of items available to suit your tastes.

11. Are Specialty Diets available?
We do have doctor-ordered diets available. We leave it to the residents' personal independent choices. We are glad to prepare meals specific to each resident's requests.

12. How are service charges determined?
Each resident will develop a Care Plan with the Harmony Court Assisted Living staff. This plan assures that individual needs are met, and no charges are made for services that are not needed.

13. When are staff available?
24 hours a day, 7 days a week, 365 days a year with a full time Manager and Nurse on call 24 Hours a day 7 days a week. Harmony Court has live-in onsite fulltime Managers to make sure the residents needs at met at all times.

14. When is the nurse available?
Normally, they are in the office during business hours, Monday through Sunday eight hours a day. But frequently you will find them in during off hours and weekends. They are on call to all staff 24 hours a day.

15. Is Internet Access available?
Most of our community have wireless access available to all residents and their families and visitors as part of a free service to resident.

16. May I come and go as I please?
Absolutely, this is your apartment, your home. You may come and go as you please. We do ask that you sign out so we won't worry if we can't find you, but we encourage you to enjoy life. If your away time is 24 hours or longer we ask that you notify Harmony Court of your future return.

17. May my family or friends stay overnight?
This is your apartment and home, visitors are welcome, but resident may not have overnight guest.
18. May I stay forever?
Absolutely! We are certified Assisted Living facilities and we must routinely evaluate all residents for transfer criteria. We may need to transfer residents who meet or exceed criteria such as:
• routinely need personal physical assistance from two staff
• routinely bed bound
• are a threat to themselves or others
• abuse alcohol or drugs
• use abusive or inappropriate language or behavior suffer from unmanageable Incontinence